Why can't I use my saved payment method?

There are a few possible reasons your payment method is not acceptable.

Payment method is expired

Your payment method has expired. Remove it, and enter its replacement or set up a new payment method in order to donate.

Update new billing information

If you recently moved and your billing address has changed, please delete your saved payment method and re-add it using the new billing address.

Payment method unavailable for donations in this country

If you set up your payment method for donations to a Canadian church and are donating to a US church (or vice versa), you won’t be able to use the payment method as entered in AdventistGiving. To use the same payment method to donate to churches in both places, just add another payment method using the same funding source but with a different church selected (e.g., add your credit card with a Canadian church selected, then add the same card with a US church selected). This will appear as two different payment methods, allowing you to use one payment source for donating to Canadian and US churches.