What is your refund policy?
To request a refund:
- Sign in to your member account.
- On the User Dashboard, click on "Donation history" on the left under Quick Links. [P-1_history.png]
- Expand the donation you would like a refund for.
- Click on "Request a refund".
- Add an optional personal note.
- Click "Confirm" to send the refund request.
If you have made a duplicate donation or the amount you have given is in error, please contact us at help@AdventistGiving.org for a refund. In some cases we may need to wait to verify that your payment was successful before issuing a refund. Generally a donation can be refunded for up to 30 days.